Privacy Policy
At Austral Consultants, we value and respect the privacy of our users. This document is intended to clearly and transparently explain how we collect, use, protect, and, where applicable, share your personal data when you access and use our website www.australconsultants.com (hereinafter, the “Website”).
1. Data Controller
Trade name: Austral Consultants
WhatsApp: +61 415 675 342
Email: [email protected]
Offices: Australia – Colombia – Mexico
2. Data We Collect
We may collect and process the following categories of data:
Contact information: name, email address, phone number, and information provided through forms.
Academic or professional identification data: details related to studies, academic history, or educational interests, when required for advisory services.
Browsing data: IP address, device type, browser used, browsing time, and pages visited, collected through cookies or similar technologies.
3. Purposes of Data Processing
Your data will be used for the following purposes:
To provide advisory services on international studies and related procedures.
To respond to inquiries or requests submitted via forms or other contact methods.
To send information and communications related to our services.
To comply with applicable legal obligations.
To analyze Website usage and improve the user experience.
4. Legal Basis for Processing
The processing of your data is based on:
Your explicit consent when you provide your data through forms or contact methods.
The execution of a contract or pre-contract for the provision of services.
Compliance with legal obligations applicable to the Company.
5. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected and, in any case, in accordance with the applicable statutory retention periods in each country.
6. Data Sharing with Third Parties
Your data may be shared only in the following cases:
With educational institutions and competent authorities for the proper provision of advisory services.
With technology providers necessary for the Website’s operation and communication management.
With legal or administrative authorities when required by law.
Under no circumstances will we sell, rent, or trade your personal data to third parties.
7. International Data Transfers
Since Austral Consultants has offices in Australia, Colombia, and Mexico, and our services may involve educational institutions in other countries, international data transfers may take place. These will always be carried out with appropriate security safeguards and in compliance with applicable regulations.
8. User Rights
You have the right to:
Access your personal data.
Request the rectification of inaccurate or incomplete data.
Request the deletion of your data when it is no longer necessary for the purposes collected.
Object to the processing of your data under certain circumstances.
Request the restriction of the processing of your data.
Request the portability of your data to another controller.
You may exercise these rights by sending a request to: [email protected]
9. Use of Cookies
Our Website uses cookies and similar technologies to improve browsing experience, analyze web traffic, and provide personalized content. For more information, please refer to our Cookie Policy.
10. Information Security
We have implemented appropriate technical and organizational measures to ensure the security of your data and prevent its loss, alteration, unauthorized access, or misuse.
11. Changes to This Policy
Austral Consultants may modify this Privacy Policy at any time. Updates will be published on this page with the date of the last modification.
Last updated: 04/09/2025